O'Reilly Automotive Corporate Office Address:
233 S. Patterson, Springfield
Customer Service Contact Info:
O\'Reilly Automotive, Inc. or O\'Reilly Auto Parts is a chain of retail stores which sells new and remanufactured automotive aftermarket parts, maintenance supplies, tools, accessories, and professional service equipment. Aside from these products, many O\'Reilly Automotive stores also offer an array of services including battery testing, oil and battery recycling, tool lending, and paint mixing. Founded in Springfield, Missouri in 1957, the chain now operates over 3,700 stores in the US, as well as an e-commerce site.
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| April 10 2013
I WANT TO COMPLAIN ABOUT A MANAGER IN YOUR KING CITY STORE NAMED ELY.
I WAS IN YOUR STORE AND HE WAS VERY DISRESPTFUL and UNPROFESSIONAL TO A FEMALE EMPLOYEE. SHE WAS LEAVING FOR HER LUNCH WHEN HE ASKED HER WHERE SHE WAS GOING, SHE RESPONDED TO LUNCH. HE SAID YOU WILL GO WHEN I TELL YOU THAT YOU CAN GO, SHE SAID WELL I HAVE BEEN HERE FOR 4 HOURS AND I LEAVE IN THREE HOURS, AND ANOTHER EMPLOYEE HAD ONLY BEEN THERE FOR THREE HOURS AND WAS ALSO LEAVING TO LUNCH. THE FEMALE SAID THAT THE OTHER EMPLOYEE HAD ARRIVED AN HOUR LATER THAN HER, SO SHE FELT THAT SHE SHOULD BE TAKING LUNCH. HE WAS VERY RUDE AND SAID " YOU WILL TAKE YOUR LUNCH AND BREAK WHEN AND IF I SAY THAT YOU CAN.
I WILL NEVER ENTER YOUR STORE IN KING CITY AGAIN AND SUPPORT THIS DISRESPETFUL BEHAVIOR FROM A MANAGER TO AN EMPLOYEE. IF I WAS THE FEMALE EMPLOYEE I WOULD HAVE QUIT ON THE SPOT. I SHOULD REPORT THIS MATTER TO A HIGHER LEVEL, BUT FELT THAT YOU SHOULD BE AWARE WHY THERE ARE PEOPLE THAT ARE AWARE OF THE UNPROFESSIONALISM IN YOUR STORE, AND WILL NO LONGER SUPPORT YOUR STORES BY REFUSING TO ENTER AND BUY.