Pathmark Corporate Office Address:
2 Paragon Drive , Montvale
NJ , 07645
Customer Service Contact Info:
Pathmark is a supermarket chain that was founded in 1968 by Herb Brody, Alex Aidekman, and Milton Perlmutter. Considered as one of the pioneers of the concept of \"supercenters,\" Pathmark offers a wide range of both traditional grocery and perishable items and non-food items, including small appliances. The company is also the first supermarket chain in the Northeast to conduct operations 24 hours a day, 7 days a week and is one of the first in the Northeast to use scanning registers at their checkout counters.
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|Terrine Datts April 03 2013
I am currently on hold waiting to speak to yet another Pathmark customer service representative. I am actually quite frustrated as I spoke with a representative and was assured someone would get back to me. That was almost two weeks ago and no followup on my concerns took place. In an age where customer service is of real value ( its the difference between shopping here or elsewhere)I find it hard to believe that at the very least someone did not call me back...
I have to admit I had not shopped at Pathmark in months. I had begun to use Fresh Grocer. Both are close in proximity to my home.
Because of the nonresponse I chose Fresh Grocer this weekend to fulfill my grocery and household needs.
Please be responsive to your customer base.Its the difference between business and closing.
Thank you . Terrine Datts (215) 275-1960
|Willeenie Tecat 973.902.5560 April 24 2013
Please contact regarding a verbal harassment issue at your location on 58 broadway
|Fanny L July 16 2013
I was harrassed by two of their workers, yelled at and humilliated, I was dong a food demo. I am a senior citizen and I did not deserve this disrespect.
I hate this store. I am writing to the CEOs, or whoever I can get names.
|Dee Kelly February 05 2014
East rockaway store manager mike refused to leave the back of store to speak with me. It was regarding a rain check; apparently he was " taking in a truck" although no tractor trailers or trucks outside. Shanty!
This store has terrible management and the produce is below average.
I would like to know as why pathmark has sales but rain checks are not possible
Because item is not in circular nor is it a clearance item.
Charles at front desk no help what so ever & the comments which " Kelsey"
Said about me, which I overheard Was in called for.
|Maria Feinman March 24 2014
I had yet another bad experience today in the Shirley store. Not only were there no handicapped accessible registers available when I went to customer service I was asked"What do you want? Me to pull them out of thin air?" There were at least three people in wheelchairs or electric carts. No manager to be found even after being paged twice and a staff that just does not care.All that was available was self checkout or bag your own.
An employee came up to customer service screaming ....and I quote..." This place sucks. There is no toilet paper in the bathroom. I leaned under the other stall and found brown paper towels. I had to wipe MY LADY PARTS with a brown paper towel. It hurt, then when I went to wash my hands there were no towels, because it was all used as toilet paper." MY LADY PARTS HURT. " This was in front of a long line of customers at customer service. This is disgusting.
I called customer service and was on hold over 15 minutes. I hung up. Not only are you in violation of health codes but also discrimination of handicapped.
I left my groceries. Do you even have a store manager?
|Tinahyah Vickers September 14 2014
Im writing to complain about the Brooklyn ,NY store on Peensylvania ave. i had the worse experience here and will never shop at pathmark again..
( i was running out to get my son some milk for the morning, i picked up a few other items.. They kept annocing the store was closing.. So i went to get on line ...there was one cashier , she needed a void and there was no supervisor their to override the transaction..There was no one else their that could open up.. They ended up sending everyone home that was online she was not able to help anyone on the line that began to get long... It was ridiculous pathmark sucks thats how they do their bussiness with people not even being able to come shop an pay for their items in a convient manner... Im calling cooperate in the morning to make a complaint ...
| September 17 2014
To whom it may concern: All my family members, all my friends, and I are loyal to your Pathmark store at 31-06 Farrington St. Flushing, New York 11354 for a very, very long time. All my family members, all my friends, and I was yelled at and humiliated. All my family members, all my friends, and I did not deserve this disrespect. If your Pathmark stores keep this up, you will lose a lot of good, loyal, and paying customers. We will all go to other supermarkets to shop instead of yours. Please can someone from the Pathmark do something about this situation. I want someone to be held accountable for this serious situation. Have a nice day. Thank you very much for your cooperation in this matter.
|Dorene April 12 2015
Wondering if pathmark sponsers big summer events if so who do I contact
|Richard LEcuyer October 18 2015
12 Barnsboro Rd
Parsippany N.J. 07054
E mail: firstname.lastname@example.org
Home Phone 973-952-9069
I have been going to Parsippany Pathmark for more than 15 years and I spend over $1000.00 or more between the pharmacy and groceries.
For the past year I have lots of problems IE: the pharmacy made a mistake by charging me too much [witch it was taken care of and I was reimbursed after a long battle.
The worst part is when I go to check out with 2 full carts there is no lane open except self-check out. And
THERE ARE 3 or more workers standing there not doing anything except talking, and when I ask if they can open a lane they say we will help you at the self-check out WHEN. I HAVE 2 CARTS FULL AND I DO NOT WANT TO DO THIS IN SELF.
I have complained to several mangers and to no avail.
Also when there is a lane open the cashier starts complaining about the person with all those coupons saying they are a pain in the ass.
So when itís my time to check out I hide all my coupons because I feel embarrassed.
This makes me feel uncomfortable thinking what they say about me.
And I thought there some sort of dress code IE when they are waring t shirts and pants with rips in them and no name tag etc.
THERE HAS BEEN MANY TIMES THAT WHEN I GO TO THE CHECK OUT THAT THERE IS A CHECK OUT PERSON THERE, [who just closed and SAYS I AM ON BRAKE???????????]
But the Absolute WORST THING THAT HAPPENED IS ON 10-17-2015 I WENT TO THE PHARMACY AND I HAD TO GET TWO KITTY LITTER CONTAINERS, SO I WENT TO THE SELF CHECK OUT AND THERE WAS NO ONE THERE SO I SCANNED MY 2 ITEMS AND IT SAID TO WAIT FOR AN ATTENDANT, WHEN NO ONE IS THERE SO I WAITED A COUPLE OF MINUTES AND THEN WENT TO ANOTHER SELF CHECK OUT AND PIAD FOR MY ORDER.
JUST WHEN I WAS GETTING INTO MY TRUCK THE SELF CHECK GIRL CAME RUNNING OUT SAYING THAT I DID NOT PAY FOY MY STUFF SO I WENT INSIDE AND I COMPLAINED TO THE MANGER AND SAID THAT
I SHOED HIM MY RECIEPT AND I WAS SO EMBRESSED ABOUT BEING Accused OF STEALING.
EVERY ONE IN THIS STORE KNOWS ME AND MY 3 HANDIACEPD Adopted KIDS.
NEVER HAVE I BEEN SO EMBRESSED IN MY LIFE WHEN SHE CAME OUT YELLING AT me THAT I DID NOT PAY FOR THAT.
AND donít forget that HAVE Been SHOPPING HERE FOR MORE THEN 15 YEARS AND spending over $1,000.00 a month including the pharmacy.
I AM NOT SURE I WANT TO DO MY SHOPPING HERE ANY MORE BUT I WILL STAY WITH THE PHARMACY UNTILL I FIND A NEW ONE
VERY SAD CUSTOMER