Value City Furniture Corporate Office Address:
4300 E. 5th Ave., Columbus
Customer Service Contact Info:
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|Marilyn Fioravanti February 17 2013
I would NEVER ever enter one of your stores, because I am sick and tired of being assaulted by your TV ads. The music is abrasive, tinny, and obnoxious. Your ridiculous people dressed up like Lincoln and Washington dance like they are having seizures.
How would anyone ever think this would be a good ad to draw people in?
Every time I see it, I have a negative reaction and want to smash the TV.
PLEASE hire someone to run an ad that has some appeal. This ad is torture!!
|D. Davison March 18 2013
I have had the best experience at VCF. Yes there commercial are lame, but the service and prices were good.
|Art santangelo April 02 2013
There service flat out sucks, the workers in Amherst ny store are rude (tom) delivered me broken furniture ha to wait two extra weeks because they sold my set that was unstock to someone else then I got ripped and broken sofa and love seat DO NOT GO HERE
|Donna Sayre April 07 2013
I will never buy from the Lexington, KY AGAIN
|Dave R April 11 2013
VALUE CITY FURNITURE IF YOU ORDER SOMETHING MAKE SURE IT IS IN STOCK OR YOU WILL PROBABLY GET BACKORDERED TO DEATH. STILL WAITING 5 years later for a cup holder for my couch that I received damaged. also ordered a couch that was backordered 4 times went and cancelled my order quit playing games with people.....4 11 2013
|V. Seawood May 17 2013
I bought furniture from Value City Furniture in Indianapolis, In. 3 wks after I bought it the middle fell in and all HELL broke loose...all the way to the ground and they would not replace it! They came out to fix it six or more times! And the darn thing is still broke..Value City customer service and anything associated with it, has gone to Hell in a waste basket! Do not buy nothing from there, the quality is POOR!!! NEEEEEVER AGAIN!
|Lisa L Palmer May 07 2014
First off your phone # DOES NOT WORK!!!!!!!!!!!!
2ND, I spent a total of 650.00 at your west Mifflin, pa store on 4/17/2014!!! I picked up my own furniture because your prices for delivery are outrageous!!!! I got a console/buffet, off white in color for $249 and had to pay someone to help me put it together, after putting it all together it seems there are some nicks in it that were obviously there because they were painted over and all around the top you can see where there is paint missing and can see the bare brown underneath it. also the 2 doors on the front appear to be a darker color than the rest of the furniture, I called on 5/1, and was told someone had to come out to my house to inspect in and the only day they come to my area is on Wednesdays and then was told someone would call me back, in which no one ever did. so I made arrangements at work to have a Wed. off, so I call today, 5/7/14 and now I am told that is NOT true I have to bring the furniture back myself!!!!! are you serious???? it ways 128lbs, I had to pay someone to pick it up for me and put it together, I am not capable of lifting that weight by myself, nor do I have the time or money to pay someone to bring a 128lb item back that I received in bad condition. I ask to speak to a mgr. and of course they play "he is in a meeting" game. I am not happy with this service or your product at all!!!!!!!!!!! I would love the chance to speak to someone regarding this problem and can be reached at 724-243-3387 (home) or my cell phone @ 724-317-2757.
|Nancy Minick October 02 2014
I find your TV ad showing the husband and wife gagging repeatedly over their current furniture very offensive. Why would you think this would be an incentive for anyone to shop at your store?
|J wragg May 01 2015
Your chaise ad is so irratating I turn the sound off.
|P. Driscoll August 17 2015
I have cancelled an order I placed earlier this month at your Manahawkin, N.J. store. The items I ordered were out of stock, but I was still required to pay in full even though I was not given a delivery date. Is this practice legal? Seems fraudulent.
|Deborah A. Lee November 11 2015
I am filing a complaint against the located in Burbank Illinois. I am writing a formal letter to corporate and attaching pictures of a sofa delivered to me yesterday. Worst experience ever with no resolution as of yet.